It is not uncommon to miss a call and even fail to check the voice mail box. However, this doesn’t mean that you should lag behind and forget about your important voicemail messages and calls. When you choose a good VoIP service, you can take advantage of voice to email service and receive all of your calls in your email inbox!
A feature like this can be really beneficial for businesses and even individuals who can’t afford to miss important calls. In fact, voice to email service can also boost the productivity and reliability of your business. However, the most prominent benefit is that you never have to worry about any missed calls ever!
Voicemail to Email – Explained
The voicemail to email feature is usually provided as a part of the VoIP phone system, which also comes with a virtual phone number, SMS solutions, and various calling features.
With the voicemail to email feature, all the voicemail messages are forwarded to your email inbox as audio files. Once the voicemail messages land in your email inbox, you can access them from any device such as a computer or email. Furthermore, it also removes the need to call your voicemail.
There are also some VoIP providers which can also provide transcriptions of your voicemail. This means that you can also read the voicemails as if it was text email.
Benefits of Voicemail to Email
Right now, one of the most used communications mediums in any business is email. So it makes sense to combine all of your communications into a single source for the sake of convenience.
And when we talk about phone calls or voicemail, we all end up missing them every now and then. But with a voicemail to email, you can forget about missing important calls and voicemails. But did you know that there are a lot more benefits of this feature? Have a look at some of them:
Improved Response Time
In any business, one of the most important factors in maintaining a client relationship is response time. Whether you are providing customer support or selling something, your clients want quick response time.
That’s why even if you miss the customer’s calls, you can get back to them quickly and provide improved response time.
Most employees are constantly checking emails to make sure they never miss anything important. On top of that, most people also have their notifications turned on when they get a new email.
Keeping this perspective in mind, it makes sense to also forward the voicemails to the email inbox as it will improve efficiency. Instead of calling to check the voicemail box, one can simply log in to their email inbox and listen to the audio file.
Know the Context
Calling back a potential client without knowing the context doesn’t look good and can frustrate the customers. Because most of us hardly check our voicemail to listen to the audio message left by the client. But with voicemail to email, you can know about the context of the client’s call and thus can help them right away!