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Quick Guide

This guide will lead you, step by step, to your virtual number — allowing you to send and receive calls worldwide, along with SMS, multi-number setups, and call routing.

Create an Account Knowledge Base

1

The first step is to create an account on pbxme.com. Once verified, your login information (account credentials) will be sent to your email address.

2

Log in to your account at the login page. After logging in, you’ll be able to access your account management portal, view your account information, and perform many actions in your account.

3

In order to get invoices with your Tax ID and address, please update them on your profile page.

4

Before you start buying numbers and using services, you’ll need to add credit to your account. Deposits can be performed independently — learn how here. You’ll receive an email notification once funds are successfully added.

5

Once your account is credited, you can purchase a local number for incoming calls. This guide will walk you through it.

6

Check out this guide to understand how to forward a local number using the available options.

7

What’s left is to connect your account to a softphone. You can use your preferred platform or SIP client — we recommend Zoiper. This guide will help you install Zoiper on your mobile using your own SIP device details.

8

You can now receive calls to your allocated numbers from anywhere in the world, and make outgoing calls from your softphone (see the Zoiper setup guide in Step 7). Check Call Rates by destination. In most cases, you won’t be charged for incoming calls received on your allocated numbers.

9

This guide will walk you through all the information about your account, actions, and payment issues.

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