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Agent account overview
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Do you have telephony customers you whish to manage yourself? we have the tool for you.
ITC offers a soft switch for VoIP companies providing financial and SIP end-users’ management.
System purpose to enable telephony customers’ management (single user, IPBX or group of users) while providing for easy setup, settings modification, financial management and real-time reports.
The following described business-module, provides the agent with revenue from his customers’ calls.
The system is a management tool and do not provide remote IPBX features. Various needed PBX features will be assigned to the end-customer by ITC, as needed.
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Usage description:
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Agent account setup by ITC
Setting up agent’s commission percentage, paid from the customers’ deposits.
Setting up the account call-rates, from which the commission will be paid.
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Agent is making a deposit to his account balance.
Deposit is showing in agent account.
Deposit can be made directly to agent account via credit-card.
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Setting the initial customer’s accounts, done by ITC or the agent.
Defining customer account profile, many options available to support any type of billing method.
New customers can be generated with initial balance in their call-account, or zero.
Setup of customers’ accounts by ITC, minimum 10 at a time.
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Calls account balance
As needed, the agent is making deposits to the customer account.
The amount of the deposit is being deducted from the agent account balance, added in the customer’s account balance.
The agent is billing the customer directly, for the amount of deposit.
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Customers’ activities
The customers are making calls, billed according to the call-rates assigned to their account.
ITC basic rate sheet can be used.
A different rate sheet (base cost + fix %) can be assigned, to different customers.
Each customer account has an online portal with many options such as Call History, FollowMe, CallerID management and more.
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Account usage and low balance notifications
Automatic Low Balance Notification email sent to account holder.
Agent can move balance from his main account, to the customer account.
Customer can add money independently using credit-card.
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Commission
Commissions are calculated from deposits done to customer account, according to agent agreed commission percentage.
The commissions can be moved to agent main account balance for future usage.
Customer can add money independently using credit-card.
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For further information and details on our offering, please Contact us
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Quick Start
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Register to service
Opening an account is easy. Start improving your bottom line today. Click here to register
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Have a question?
For more information about our solutions, please fill our contact form.
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